Privacy Policy
At Sayegh Trading, we respect your privacy and are committed to protecting your
personal information. This Privacy Policy explains how we collect, use, and safeguard your data
when you use our mobile application and related services.
Information We Collect
- Contact Information: such as your name, phone number, and email address to process and deliver
your orders.
- Delivery Details: such as your address or location information to provide delivery services.
- Usage and analytics data: anonymous data about how you interact with the app (product views,
add-to-cart, search, checkout steps, etc.), events tracked through third-party tools.
- Purchase Data:items you ordered, order value, product IDs/prices/quantities, for order
processing and analytics.
- Device & technical identifiers:device or advertising IDs, push-notification tokens, crash or
performance data generated automatically by the app for diagnostics and analytics.
How We Use Your Information
We may use the information we collect for the following purposes:
- To process, fulfill, and deliver your grocery orders.
- To analyze usage patterns and improve our services, features, and app functionality.
- Providing core app functionality (shopping, checkout, delivery).
- Improving the app: analyze usage patterns, fix bugs, optimize performance.
- Analytics of user interactions and purchase behavior (events tracking).
- Sending push notifications (updates, alerts).
Data Sharing with Service Providers
To provide analytics, performance monitoring, and core services, we may share some collected data with trusted service
providers:
- SDK and analytics providers (for example, Meta/Facebook SDK and Firebase) to log in-app events, track
errors, deliver notifications.
We do not sell, rent, or trade your personal information. Your data may be shared only with
trusted delivery partners as required to complete your order.
Payments
We do not process online payments within the app. All payments are made by
Cash on Delivery (COD) or by using a POS machine at the doorstep.
Data Security
We implement reasonable security measures to protect your personal information. However, no
method of transmission over the Internet is 100% secure.
Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect data from children.
Notes / Clarifications (For Compliance & Transparency)
- Event tracking via third-party analytics does not send personal information (name, email, phone, address) to
those providers, only anonymous event data (like product viewed, purchase value).
-
Device identifiers used (advertising ID, push token) are used solely for analytics, notifications, and delivery of
core functionality, they are not used to display ads inside the app.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@sayeghtrading.com
📞 Phone: 06412452
Last updated: 2025